Shipping policy

Shipping Policy

Welcome to Baker Nova Flux! We are committed to providing a reliable, fully visible, and seamless international transport network for all our global shoppers. To understand the operational timelines and mechanisms governing your shipment, please carefully read our official Shipping Policy below:

1. Zero-Cost Global Transit
We believe in delivering a straightforward, fee-free checkout experience across all international orders:
* Standard Free Delivery: Complimentary standard shipping applies to 100% of orders shipped to any global address, with no minimum cart spend or hidden service charges.

2. Preparation & Dispatch Timelines
* Orders submitted to our system undergo internal verification, item auditing, and export packing within 1 to 3 business days (excluding weekends and statutory regional holidays).
* An automated email confirmation containing tracking references will be generated the exact moment your order is transferred to our global transit pipelines. During peak shopping events, high-volume holidays, or transit corridor delays, processing periods may experience minor adjustments. Should an extraordinary event delay your parcel's release, our support desk will notify you directly at apldjlluirr@hotmail.com.

3. Estimated Cross-Border Delivery Schedules
We partner with established international carrier networks to handle global shipping. Expected transportation windows (calculated after leaving our dispatch center) generally follow these guidelines:
* Key Operational Zones (USA, UK, Canada, Australia, etc.): Estimated 7 - 15 business days.
* General International Destinations (Rest of World): Estimated 10 - 20 business days.

Note: Expected delivery windows are estimates and cannot be unconditionally guaranteed due to local customs clearance queues, localized postal disruptions, or severe weather conditions.

4. Transit Tracking & Digital Visibility
* Following parcel dispatch, a individual tracking code paired with a direct digital lookup link will be delivered to your registered email address.
* Please allow 24 to 48 hours for global postal databases to index and reflect active tracking movements online.

5. Cross-Border Customs & Administrative Levies
* Baker Nova Flux maintains no control over, and assumes zero financial or administrative responsibility for, customs clearance holds, import duties, or local entry taxes applied by your destination country.
* All external financial liabilities incurred upon parcel entry (including import VAT, customs fees, or local duties) are the exclusive responsibility of the importer (the customer). We recommend checking your regional import regulations prior to buying.

6. Missing Cargo & Broken Items
* If a package is officially confirmed missing by the shipping network, or reaches you with clear physical damage, please contact our support desk immediately at apldjlluirr@hotmail.com.
* We ask that you retain all original packaging materials and submit clear digital photographs showing the damaged cargo. Include these alongside your order confirmation number in your email so we can rapidly arrange a free replacement dispatch or process a full refund.